Press Contact
A separate team works on media coverage, interviews, and publications; usually the initial reply arrives within 2 hours.
If a Dhaka-based request, the email is checked first; if official identification is required, you can also mention it here.
Support Hours
Support team active in 7 countries, so questions get quicker; tickets can be opened at night as well.
Any media-related requests on the tk71 Support page are tagged separately.
Quick Contact Methods
If you want to send documents about bKash, Nagad, or Rocket, please send clear screenshots; this speeds verification.
Using tk71 Contact, the message goes directly to the respective team.